Detail Cantuman

The focus of the current study is to investigate the job demand (work
stress & workload) on the supervisor support and work engagement.
In addition to that, the study has tried to explore the triangular
relationship between job demands, supervisor support and work
engagement by investigating the mediating role of supervisor support
in the relationship between job demand and work engagement of
employees working in the Indonesian financial service sector. The
phenomenon of work engagement has generated a great deal of
attention in the management circle around the world which also affects
Indonesia. The concept is gaining increasing significance among
managers to ensure the productivity of their employees. However, this
concept not only applies in corporate circles but also in academia. The
study has argued that since today's modern businesses are faced with
technological advancement and competition, engagement can be
considered as a key factor that determines organizations' success.
Nowadays, organizations not only need to recruit and retain talented
people, but they also need to ensure their talented workforces are
physically and emotionally attach with their works. The study has
employed the PLS-SEM to achieve the objectives. This study will be
helpful for policymakers and researchers in examining the link
between job demand (work stress & workload) on the supervisor
support and work engagement.
Key words: Job demand, Supervisor Support, Work engagement, Indonesia.